Frequently Asked Questions

We are becoming part of more and more communities by the day! Please click HERE to view our store locator. If Fitletic is not yet in a store near you, stop by your local running shop, outdoor store, or other fitness retailer to suggest bringing us in!
Most likely! Please send us an email at info@fitletic.com and we can let you know if we will have a booth at your next race.
Resisting, although not entirely preventing, the penetration of water; some moisture may get in after prolonged exposure to sweat or heavy rain.
All of our running belts are designed to sit low across the widest part of your hips—almost halfway down your buttocks.  Your hip bones will help anchor the belt so it does not rest on your bladder (avoid those porta-potties) or affect your breathing (does not compress lungs or diaphragm).  Also, make sure the belt is comfortably snug, yet not restrictive.

Wear the belt over your pants, but under your shirt.  When running, your arm swing may move your shirt and also cause your belt to move.

Test to see if you find the belt more comfortable in the front or back of your body- they are designed to work both ways.  For those of us with larger hips, the main pocket tends to be most comfortable in the front (as it sits lower than the buckle).  Play around with various placements to find out what works best for you!

 

Please check out our YouTube video for further information:

Yes, yes, and yes. Your Fitletic belt can also be used for walking, biking, traveling, hiking, kayaking, SUP, skiing, golfing, storing your medical supplies and much more. Please click HERE to view Beyond Running.
The better question is what can’t you carry in a Fitletic belt?  Our belts are designed to hold your essentials whether it’s a bib number, a phone, lip balm, fuel, hydration, a camera or sunglasses–everything but the kitchen sink!  We provide many different styles that work for a wide range of distances and activities. If you have a question about which belt best fits your needs, contact us today!
Our new belts are designed to hold most smartphones.  We are constantly working to keep up with phone technology to ensure an easy fit.  If you have questions regarding a specific type of phone, please check each product page.   We also offer a phone add-on pouch with a clear touch screen, a great option if you have an older belt with a pouch that has become too small for your new phone.
We designed the Ultimate II race belt with your inhaler in mind.  It has an additional Velcro side pocket- perfect for easy access to your inhaler.  Inhalers can fit in the main pouch of all Fitletic belts and also in the add-on pouches Fitletic offers.
EpiPens can fit into all of our belts and even on the outside of some in the gel loops.
Of course!  Our add-on phone and sunglasses pouches are compatible with all of our belts.  We have a sunglasses add-on that’s  ideal for glasses ( or other small essentials); and a phone add-on pouch that allows you to use the touch screen while your phone is safely inside the pouch. Please click HERE to view our add-on pouches.
While there is not a specific head phone port built into the belt (as it is with the arm band), you can feed the headphones through the front zipper, and leave the zipper open just enough to let the headphones go out. (No need to worry about your zipper wiggling open; the teeth lock from the inside and can only be opened if you pull on the zipper.)
Of course! We have an add-on for every need:  for your hydration, phone , glasses and more.
For our hydration add-on, remove the bottle from the holster. Slide your belt through the elastic loop on the inside. Replace the bottle and position the add-on wherever it feels most comfortable. You are ready to go!

For our phone and sunglasses add-ons, open the VELCRO closure and position wherever feels most comfortable. Fold the VELCRO closure to secure the add-on and fine-tune the position if necessary.

It depends on the belt. If you have a Fitletic hydration belt, we suggest up to two add-ons per belt. If you have a non-hydration belt, you can add up to four add-ons depending on the style. For example, if you have a Neo I, you may add a phone add on plus three hydration add-ons for maximum storage. If you have an Ultimate II, you may add up to four hydration add-ons. If you have a Race II, we recommend only one add-on since it is such a lightweight belt.
No. The holsters on the Hydra 12oz Hydration Belt are designed to hold only our 6 oz bottles. Our 8oz bottles will only fit in our Hydra 16 oz Hydration belt. Our 12 oz bottles will only fit in our HydraPalm and Fully Loaded.
All of our products have reflective accents for your safety. All silver print is reflective. Some of our products, like the HydraPalm, have fully reflective color panels.
We update our website the moment a shipment arrives, so the items visible to you are available. If an item is out of stock, it is not visible.
Your order will ship within two business days.
Here at Fitletic, we strive to create the highest quality products available on the market. We stand behind our products and we want you to be happy with your purchase. If you are unsatisfied for any reason, please follow the policy below:

 

 


 

For defective products:

Fitletic thoroughly inspects all products before leaving the factory. However, Fitletic accepts returns or exchanges for any product that is deemed defective within 90 days of purchase (with receipt or original invoice). Product can be exchanged for replacement of same item or returned for credit toward other Fitletic items. You may also make a return and be refunded the original purchase price (less shipping, handling, and any promotional discounts).

 

 


 

For unused products:

Fitletic accepts returns or exchanges for any unused product within 60 days of purchase.

Products must have original tags and packaging. Returns will be fully refunded excluding shipping costs and any promotional discounts.

 

 

 


 

For used products:

Fitletic does not accept returns on used products for a refund or an exchange unless it is deemed defective within 90 days of purchase. Product will be exchanged for the same item.  This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. However, if you do have an issue, please contact us to evaluate your particular case and determine the appropriate solution.

 

 

 


When Will I Get Credit for My Return?  

Received returns are generally processed within 7 business days of receipt. Please allow one billing cycle for credit card refunds to appear on your statement.

 

So here is the process…..

1)      Contact us: info@fitletic.com

2)      Include in email: name, issue and purchase date

3)     We will provide you with a Return Form that needs to be completed and mailed back to us along with the product. If you are returning a defective product, we will also provide a return shipping label for your convenience.

Please send us an email at info@fitletic.com and we will get one out to you.
No. It does not have the bib holder sewn in. However, you can add a pair of toggles and use it for race day. If you place an order online, please indicate that you would like a pair of toggles. We will not charge extra for that. Otherwise you may order a pair for FREE, but the shipping charge will be added.
No. Only the hydration belts and armbands come in two sizes, the rest are one-size-fits-all.

Hydration belts:

S/M – 24” – 36” waist

L/XL – 29” – 42” waist

Armbands:

S/M – Up to 12″

L/XL – Up to 17″

All other belts will fit from 24” to 44” waist

The Ultimate I Race belt has three gel loops on each side of the pouch, totaling 6 gel loops. You can add extra gels in the main pouch if needed.
The Ultimate II race belt has 5 total gel loops (2 horizontal- great for epi pens, or longer fuel; and 3 vertical gel loops).  You can fit extra gels in the main pouch, and also more awkward shaped fuel in the Velcro side pocket (originally for inhalers, but great for anything small).

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